Terms of Service

What this service is

P&V Healing Pathways offers three tiers of online support: Buddy, Mentor and Psychologist. Only the Psychologist tier is delivered by a licensed clinical psychologist. None of the three is an emergency service, and none of them replaces one — if you are in immediate danger, use the crisis numbers on this page or contact emergency services directly.

Eligibility

You must be 18 years or older to book or use any session on this platform.

User responsibilities

You agree to provide accurate contact details when booking, to attend sessions you've scheduled or cancel them with reasonable notice, and to use this service for its intended purpose. You're responsible for having a stable internet connection and a private space for your session.

Session conduct

Sessions are a confidential space between you and your counselor. Recording a session, sharing a private meeting link with anyone else, or using the service to harass or threaten another person is not permitted and may result in your access being withdrawn.

Limitation of liability

P&V Healing Pathways provides this service on an as-available basis and, to the extent permitted by law, is not liable for indirect or consequential loss arising from its use. Nothing in this section limits liability where the law does not allow it to be limited.

Governing law

These terms are governed by the laws of India. Any dispute arising from them falls under the jurisdiction of the courts of New Delhi.

Dispute resolution

If a disagreement comes up, write to us first athello@pvhealingpathways.inso we can try to resolve it directly before either party takes further action.